Payments Rails & Network Service Terms
Effective Date: Aug 18, 2025
Welcome to Riff! We’re excited to help you move money, whether it’s fiat or crypto. Before you get started, please take a moment to review these Payment Rails & Network Service Terms (“Terms”).
These Terms explain how we work with our third-party provider, Checkbook Inc. (“Checkbook”), to process payments for you. By using these services, you also agree to Checkbook Terms and Conditions, which is part of this experience.
Who Provides These Services?
Riff is a software platform that gives you access to powerful payment tools. While we provide the technology, regulated money services (like fiat transfers, crypto-to-fiat exchanges, and custodial wallets) are provided by Checkbook, a licensed financial services provider.
This means:
- Riff does not directly hold or transmit your funds.
- When you send or receive money, you’re using services facilitated by Checkbook under its licenses and compliance programs.
- For regulatory details, please review Checkbook Terms and Conditions.
Payment Transactions: What You Should Know
Crypto Transactions Are Final
Once you send or exchange crypto (including conversions between crypto and fiat), those transactions cannot be reversed or canceled. Always double-check recipient addresses and amounts before you confirm.
ACH Transfers (U.S. Bank Transfers)
ACH payments are not instantaneous and may take 3-5 business days to process.
ACH payments can be reversed in certain cases (such as unauthorized transactions or errors) under federal Regulation E. Contact us immediately if you see an error or suspect fraud.
By initiating an ACH transfer, you authorize Riff (via Checkbook) to debit or credit your linked bank account using the Automated Clearing House (ACH) network.
All ACH transactions are subject to applicable laws and NACHA Operating Rules.
If an ACH debit is returned due to insufficient funds or other reasons, you may be charged a returned payment fee.
For more information about ACH limits and minimums, see Checkbook Terms and Conditions.
Wire Transfers
Wire transfers may have higher limits but also carry fees and processing times. Once a wire is sent, it typically cannot be reversed. Double-check all wire details before confirming.
Important Disclosures
Riff is not a licensed money services business (MSB) or bank. We provide software tools, while regulated payment services are delivered by Checkbook.
Any funds or digital assets you hold in connection with these services are held by Checkbook or its custodial partners, not by Riff.
Transactions may be delayed, declined, or reversed for compliance or security reasons.
For full details of Checkbook’s services and legal requirements, see Checkbook Terms and Conditions.
California Residents
If you live in California, additional protections apply under the California Consumer Privacy Act (CCPA/CPRA) and the California Digital Financial Assets Law (DFAL).
Riff, as a software provider, is exempt from DFAL licensing requirements.
Regulated services are provided by Checkbook under its licenses and compliance programs.
You have rights to request disclosures, corrections, or deletions of your personal data under California privacy laws.
Updates to These Terms
We may update these Terms from time to time. If we make material changes, we’ll notify you by posting a notice in the app or on our website.
Contact Us
Questions about these Terms? Reach out anytime:
Teal Pay Global, Inc. (d/b/a Riff)
info@useriff.app
23029 Schoolcraft St.
West Hills, CA 91307